A bad mobile experience will cost you money! What does that mean? 71% of people using their phones to find what they need and expect an easy-to-use mobile website. 57% of people would not recommend a business that has no or and bad mobile website. In fact, Google is now penalizing non-websites making it extremely difficult for your business to get to Page #1 if it's not mobile-optimized.
Mobile is where it's at. More than ever, potential customers are searching for services like yours using their phone, tablet or other mobile device. If you do not have a mobile version of your website it can be hard for customers to navigate your site on their phones, making it less-likely for them to contact you or use your business. You'll be able to track how many phone calls and text messages you receive each month from your mobile website.
Google has said that mobile is key and has even gone so far to say that without a mobile site, your Google rankings could suffer. They say, mobile friendly page will "improve the mobile web, make your users happy, and allow searchers to experience and experience your content fully."
Did you know that Google ALSO just added a special label to all websites with a mobile component labeling them as "Mobile Friendly" so that users know when a site plays nice with mobile phones? Google, and everyone searching on Google knows the importance of going mobile!
57% of customers would not recommend a business with a bad mobile website
40% of customers have turned to a competitor's site after a bad mobile experience
23% of adults have cursed at their phone when a site doesn't work